Hey all, New to the forum. I purchased an SA-20 (26 inch barrel, adult stock) through Dick's Sporting Goods about 4 weeks ago, and unfortunately had an issue right away. I know there has been some speculation about the ability to get parts/service on the SA-20 since it's imported. I guess I'm ending up being a Guinea Pig, and so I'm posting to share my experience.
After purchasing the gun, I did a quick clean and lube of the gas system and bolt an took it to the trap range for some test rounds (only used target loads). It functioned fine when single loading rounds into the chamber. However, it would not feed at all from the magazine. Turns out the elevator was not raising the shell high enough to feed into the barrel causing the shell to jam against the front of the receiver/bottom of the chamber. The issue occurs consistently both when hand cycling or fire cycling the action.
Upon further examination, it turns out that the elevator appears to be crooked, and actually mis shaped as the pin holes do not line up when it is removed from the trigger assembly. The elevator pin that holds it to the trigger group was also broken into two pieces allowing it to further mis-align when cycling and wear open the pin hole in the trigger assembly. Seems like quite a failure after less than 50 rounds of target ammo.
I contacted Mossberg service. They stated that they could not sell parts for the SA-20 because it is imported, but they would have parts to service it. So far, they've had it in hand for 2 weeks with no contact. I'll post pics if I can figure that out, as well as how my service experience goes. I'm a long time Mossberg owner/fan, but I'm a bit Irked as this gun was intended for my daughter to allow her to start learning to shoot a shotgun, and shoot trap/skeet with me.
After purchasing the gun, I did a quick clean and lube of the gas system and bolt an took it to the trap range for some test rounds (only used target loads). It functioned fine when single loading rounds into the chamber. However, it would not feed at all from the magazine. Turns out the elevator was not raising the shell high enough to feed into the barrel causing the shell to jam against the front of the receiver/bottom of the chamber. The issue occurs consistently both when hand cycling or fire cycling the action.
Upon further examination, it turns out that the elevator appears to be crooked, and actually mis shaped as the pin holes do not line up when it is removed from the trigger assembly. The elevator pin that holds it to the trigger group was also broken into two pieces allowing it to further mis-align when cycling and wear open the pin hole in the trigger assembly. Seems like quite a failure after less than 50 rounds of target ammo.
I contacted Mossberg service. They stated that they could not sell parts for the SA-20 because it is imported, but they would have parts to service it. So far, they've had it in hand for 2 weeks with no contact. I'll post pics if I can figure that out, as well as how my service experience goes. I'm a long time Mossberg owner/fan, but I'm a bit Irked as this gun was intended for my daughter to allow her to start learning to shoot a shotgun, and shoot trap/skeet with me.
